The Introduction
Can I try the fragrances before choosing a larger format?

Yes. The Introduction brings together Highland, Palemoon and Junon in 2.5ml each, giving you time to wear each fragrance on your skin and form your own impression.

The amount paid for your first Introduction is carried forward as store credit, so you can continue whenever you're ready.
How does The Introduction work?

Begin with Highland, Palemoon and Junon in 2.5ml. Wear them individually, return to them over a few days, and take the time you need to discover what stays with you.

When your first Introduction is fulfilled, the amount you paid is added to your customer account as store credit. It does not expire and can be used whenever you're ready to continue.

Store credit is issued once per customer, regardless of how many Introductions are purchased.
What can I use my store credit on?

Your store credit can be used on anything available from La Cour Obscure, including another The Introduction.

If your store credit does not cover the full value of your next order, you can use it as partial payment and pay the remaining balance at checkout.
Do I need an account to receive my store credit?

Yes. Store credit is held within your La Cour Obscure customer account, so you will need to sign in or create an account before placing your order.

Orders placed through guest checkout will not automatically receive store credit. If you've already placed your first Introduction order as a guest, please get in touch and we'll be happy to help.

Fragrances
What is the concentration of your fragrances?

Our fragrances are Eau de Parfum, composed at a 25% fragrance concentration.

Concentration is only one part of how a fragrance performs; its ingredients, composition and how it develops on your skin matter just as much. We work with Firmenich to produce each fragrance to the specifications developed for its composition.
What is the difference between Eau de Parfum, Eau de Toilette and Parfum?

In general, these terms describe different approaches to fragrance concentration, with Eau de Toilette typically lighter, Eau de Parfum more concentrated, and Parfum often more concentrated still.

There is no single percentage standard followed by every fragrance house, and concentration alone does not determine how strong or long-lasting a fragrance will be.
How long will the fragrance last on my skin?

Our fragrances are composed at a 25% Eau de Parfum concentration and are designed to remain present for many hours, often through much of the day.

Exact longevity will differ from person to person. Your skin, environment, application and the composition itself can all affect how long a fragrance remains perceptible.

We recommend wearing a fragrance through the day at least once before deciding. What you encounter in the first few minutes is only one part of its composition.
Are your fragrances unisex?

Yes. Our fragrances are created without a prescribed gender.
Can I layer the fragrances together?

Yes. Highland, Palemoon and Junon can be worn individually or explored together.

There is no prescribed combination or order. Begin with the fragrances on their own, then experiment with layering them in different proportions if you wish. The result will change depending on which fragrance leads and which sits beneath it.

The Introduction is a good place to explore this for yourself.
How long will a 2.5ml fragrance last?

Each 2.5ml fragrance provides enough for several full wears, depending on how generously you apply it.

We recommend wearing each fragrance on different days and returning to it over time. This gives you the chance to experience how it develops on your skin before forming your impression.

Orders & Delivery
When will my order be shipped?

Orders are dispatched from Singapore on the next business day.

Our daily order cut-off is 2pm SGT. Orders placed after 2pm will enter the following business day's processing cycle.

Once your order has been dispatched, you will receive a shipping confirmation with your tracking details by email.
How do I track my order?

Once your order has been dispatched, we'll send a shipping confirmation to the email address used for your order, together with your tracking information.

You can follow the link in that email for the latest delivery updates.
Where do you currently ship?

We currently ship within Singapore only.

International shipping will follow. Keep an eye on our announcements for new destinations as they become available.
Can I change my shipping address?

If your order has not yet been dispatched, contact us as soon as possible with your order number and the correct shipping address. We'll do our best to update it before it leaves us.

Once an order has been handed to the courier, we may no longer be able to make changes to the delivery address.
Can I cancel or change my order?

If your order has not yet been dispatched, contact us as soon as possible with your order number.

We'll do our best to accommodate changes or cancellations before dispatch, although we cannot guarantee that an order can be changed once processing has begun.
I haven't received my order confirmation. What should I do?

Check your spam or junk folder first, and make sure the email address entered at checkout is correct.

If you still cannot find your confirmation, contact us with the name and email address used to place the order and we'll help locate it.
I haven't received a reply to my enquiry. When will I hear from you?

We aim to respond to enquiries within 1–2 business days. Our studio is based in Singapore and replies are sent during regular business days, excluding public holidays.

Returns & Care
Can I return or exchange my fragrance?

For hygiene and product integrity, we are unable to accept returns or exchanges of fragrances that have been opened, sprayed or used.

If your fragrance remains unopened and in its original condition, please contact us within 7 days of receiving your order and we'll assist you with the available options.

The Introduction cannot be returned or exchanged once opened.

If your order arrived damaged or incorrect, please contact us separately so we can make it right.
My order arrived damaged or incorrect. What should I do?

Please contact us with your order number and photographs of the item and its packaging.

We'll review what happened and help make it right.
How should I store my fragrance?

Keep your fragrance in a cool, dry place away from direct sunlight and significant changes in temperature.

You do not need to refrigerate it. A drawer, cabinet or shaded room is generally preferable to leaving the bottle beside a window or in a humid bathroom.

Keep the cap secured when the fragrance is not in use.

Visiting & Availability
Do you have a physical store where I can try the fragrances?

Not at the moment. Obscure is currently available through our online store, with occasional physical experiences and pop-ups to be announced through our social channels.


To spend some time with the fragrances before choosing a larger format, begin with The Introduction. Highland, Palemoon and Junon come together in 2.5ml, giving you time to wear each one at home and discover them at your own pace.


For news of future physical experiences and pop-ups, follow us on Instagram →
The fragrance I want is unavailable. When will it return?

Restocks and new releases will be announced through our newsletter and social channels.

Where available, select Notify Me on the product page and we'll let you know when it returns.
Will Highland and Palemoon be available individually?

Highland and Palemoon are currently available as part of The Introduction and The First Three.

Their individual releases will come later.
Do you offer stockist collaborations?

Yes. For stockist and wholesale enquiries, please contact us.